Step Into Your Old Shoes
Managers live deep in the throes of emerging issues. They can be immersed in something for weeks or months before they are ready to engage employees in it. Yet managers forget their own concerns and objections because they have since resolved them, and too often dismiss employee concerns as trivial because of it. Managers will gain trust by sharing their original concerns and how they got addressed.
To see more tips from other experts, read the Forbes.com article HERE.